Return Policy

Please save all packaging and accessories for any item that is returned to TrendRobotics.com. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for TrendRobotics.com to process your RMA. An item returned for a replacement may be repaired or replaced at TrendRobotics.com's discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. All items sold through TrendRobotics.com are subject to our Policy and Agreement. Physically damaged items cannot be returned.

All returns for a refund are subject to a 15% restocking fee.

Removal or alteration of a product's serial number or serial number sticker will automatically void your Trend Robotics Return Policy. Products that are returned to Trend Robotics with a missing, damaged or altered serial number will be refused RMA service and returned to you.

RMA Refund

Refunds are only available for eligible items within a specific timeframe.

• All RMA refunds are subject to a 15% restocking fee.
• If you wish to request an RMA for an item you purchased as part of a combo or bundle special, you'll need to return all items within that particular combo / bundle special.

RMA Replacement

Most products may be returned within 30 days of the invoice date for a replacement of the same make and model. In order for your return to be processed, please return all of the materials in the original packaging.